What we are offering?
At R2 Networks we believe that to look after a business computer system properly, we need to use a mix of service and support. Service to maintain and monitor your computer systems to reduce the possibility of down time, and support to ensure we can get you up and running quickly if things go wrong.
Why does your business need?
All computers are susceptible to hardware and software failure! Whether due to constant use of hardware or attacks from spammers or viruses. Computer systems are a vital part of how all businesses operate these days and therefore having these systems serviced and supported by R2 Networks gives you peace of mind that they are being monitored and serviced on a regular basis. Our experienced technicians are not far away if a failure occurs and with guaranteed response times, we can get you up and running with the least amount of down time.
What is involved?
As a part of our service and support plans, an experienced R2 Networks’ technician can make a monthly visit to your office to check the following:
- Computers and Servers
- Data Backups
- Server Updates & Patches
- Environmental Issues
As well as the above, we will be on call to support your business with any faults that occur outside of our regular visits.
How much will it cost?
Our Business Computer Support Contracts are designed to reduce the chance of faults occurring through regular service visits and also supporting your business if and when a fault does occur, to ensure you are up and running as quickly as possible. All of which will help your business save money on costly down time. Our contracts can be tailored to suit any business size. From small to medium businesses; we ensure you get the best solution that suits your business size and budget. The total cost will depend on the size of your business computer systems.
For more information regarding our Business Service & Support Contracts, contact us on 02 8004 0414