R2 Terms and Conditions

The following are the Terms and Conditions for the use of R2 Networks Products and/or Services (“R2 Networks Products and/or Services” or “the Products” or “the Services”) by the User (“User” or “Users”). Any User accessing and using the Products or availing the Services and/or any part thereof shall invariably be bound by these Terms and Conditions.

These Terms and Conditions are valid, binding and enforceable for all persons that use R2 Networks Services and website, the web pages or any part thereof. Hence, if you do not agree to be bound over by these Terms and Conditions, then you may not use the R2 Networks Services and website. The reasonable use of the R2 Networks services website shall automatically bind the Users to this agreement.


The Services offered by R2 Networks also consist of, but not limited to, the following: Domain Registration, World wide web hosting, SMS Core Messaging Platform Access, Data Encryption, Data Transmission, Data Access, and Data Storage, LAN & WAN Solutions, Website Templates, Multimedia Presentation, Interactive CD, Multimedia Marketing, Internet Marketing, Search Engine Optimization, Software development and wherever applicable, the Synchronization Software.

R2 Networks offers only some of its Services free of cost while others are offered at a price. Most of the price details are mentioned prominently on our web site. R2 Networks offers Application Programming Interface (API), Software Development Kit (SDK), Tools like HTTP/S, XML, SMTP and/or COM Object Tool and/or SMPP Protocol to connect to R2 Networks Core Messaging Platform. These provide an easy, efficient and flexible option to integrate with the User’s website/application, facilitating auto-generated SMS Text messages to be delivered to the intended recipients’ mobile phones. R2 Networks charges a one-time setup fee for activating such connectivity.

R2 Networks also provides World Wide Web Site hosting & Data storage facility. R2 Networks reserves the right to terminate or interrupt any account in part or in full without refund for violation of these Terms of Services. In all but the most extreme or serious cases, good faith attempts will be made to resolve an issue without interruption of service. In cases where service has been terminated or interrupted, resolution will be handled on an individual case basis, at R2 Networks sole discretion.

The Products and/or Services are “AS IS” and are subject to the disclaimers of warranty and the limitations of liability as found in this agreement and which are subject to testing by the Users before entering into this agreement.

R2 Networks reserves the right to change or terminate the Services and/ or alter the Terms and Conditions of this Agreement at any time with/without notice and/or with immediate effect. All the fees paid to R2 Networks when such termination occurs are addressed in detail in the sections below.


R2 Networks respects the privacy of the Users and assures that it shall not monitor, edit, or disclose any personal information about the Users or about the User’s R2 Networks account, which includes all of its contents, without the User’s prior permission. However, this will not apply if R2 Networks has to:

Conform to the statutory and/or legal requirements or comply with the legal process;

Protect and defend the rights or property of R2 Networks;

Enforce this Agreement or protect R2 Networks business or reputation, including without limitation, upon termination, cancellation or suspension of this Agreement by R2 Networks;

Respond to the request for identification in connection with the claim of copyright or trademark infringement by the Users or to a claim by a third party that the Users is using the Services in connection with an infringement, illegal or improper activity; or Act to protect the interests of the Users or any others in general.

The User agrees that R2 Networks can access his/her account, including the message content, as stated above or respond to product specific queries or technical issues.

The User hereby permits R2 Networks to send him/her communication via email/sms of any updates, upgrades, notices, or any other information that R2 Networks deems important for the Users to know, relating to our Services.


R2 Networks expressly prohibits any unauthorised commercial use of the Services. The User gives irrevocable agreement to abide by all the applicable local, national and international laws and regulations and is solely responsible for all acts or omissions (that occur under his/her account or password), including responsibility for the content of any transmissions through R2 Networks.

R2 Networks provides by way of example, and not as a limitation, the stipulation that the Users agree not to, directly or indirectly:

Reverse engineer, de-compile, disassemble or otherwise make any attempt to establish the source code or the underlying ideas or algorithms of the Services;

Modify, translate, or create distinctive and derivative works based on the Services;

Copy (except for archival purposes), rent, lease, distribute, assign, or otherwise transfer rights to the Services;

Use Services for time sharing or to the benefit of a third party;

Remove any proprietary notices or label(s) that identify R2 Networks Services.
Use the Services in any way connected to any chain letters, junk sms text messages, spam or any unsolicited messages (commercial or otherwise);

Harvest or otherwise collect, information about other Users, including email addresses, without obtaining their consent;

Transmit any unlawful, harassing, libellous, or abusive, threatening, and harmful, or vulgar, obscene or otherwise any objectionable material of any kind or nature;

Transmit any material that is an infringement of the intellectual property rights or other rights of third parties, which will include any trademark, copyright or right of publicity;

Defames or slanders any person, or try to infringe upon any person’s privacy rights;

Transmit any material that may contain any viruses, Trojan horses, worms, time bombs, cancel bots, or any other harmful or deleterious programs;

Interfere with or disrupt the networks connected to R2 Networks or violate the regulations, policies or procedures of such networks;

Attempt to gain unauthorized access to the Products and/or Services or to other accounts, computer systems or networks connected to R2 Networks;

Interfere with another User’s peaceful use and enjoyment of the Products and/or Services; or Engage in any other activity that R2 Networks could believe may subject it to criminal liability or civil penalty or judgment.

R2 Networks does not allow any of the following content to be stored on its servers:

Illegal Material – This includes copyrighted works, and any material in violation of any Federal or Provincial regulation.

Adult Material – Includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of “adult material” is left entirely to the discretion of R2 Networks.

Pirated software – pirated software, cracking/hacking tools – includes software/techniques used to crack or hack any software network.

Other – Web sites that contain material that is intentionally offensive to racial minorities are not permitted. Sites that are found to contain such offensive content will be closed.

Email Server Policy

R2 Networks reserves the right to block incoming email from any remote SMTP relay at any time for any reason. If a remote SMTP relay is misconfigured, spammers will often exploit the remote relay to send thousands (sometimes millions) of spams. If a spammer is abusing a remote SMTP relay to mail bomb domains at R2 Networks, R2 Networks will immediately block the IP of the SMTP relay that the spammer is abusing. R2 Networks also subscribes to multiple RBL’s (real-time blocking lists) to automatically block known open SMTP relays and known spamming relays. While this policy dramatically reduces the amount of spam sent to R2 Networks, this may inadvertently block some legitimate email.

Domain Name Policy

Domain names owner are distinguished by their email addresses. The person having the control over email address (Email associated with the account having domain name) is the considered the ultimate owner of the domain. Owner transfer can only be initiated by the person who is the current owner of the domain.

All domains that are not paid within 1 month of registration/renewal are transferred in favour of R2 Networks. A transfer fee (minimum 5 times the cost of domain name registration) is charged if such domains are reclaimed by actual owner. If unpaid domains are not claimed within 2 months of registration/ renewal no claims will be valid for ownership of the domain and R2 Networks will be sole owner of the domain.


All accounts and services are set up on a prepay basis. R2 Networks reserves the right to change prices of accounts or services at any time. In case of Web Hosting, Payment is due each anniversary year / month following the date the account was established. R2 Networks reserves the right to suspend services until the outstanding debt is cleared. No bills or invoices will be sent by regular mail. All invoices will be sent directly to customers via email.

In consideration for the use of R2 Networks Services, the Users agree and shall pay to R2 Networks a sum called a set-up fee or transaction fee or subscription fee (as appropriate), at the prescribed and applicable rate then in effect. R2 Networks may, from time to time, and at its own discretion, offer different promotional schemes during which no fees or reduced fees may apply. During such promotions, all provisions of this Agreement shall remain in full force and effect.

All fees are payable upfront. Upfront payment refers to payment that is made within a reasonable time to allow R2 Networks to activate/upgrade the account, provide access to specific feature(s) and/or add credits to the User’s account.

R2 Networks may take anything between 12 hours to 24 hours, after the payment has been realized, to activate/upgrade the account, provide access to specific feature(s) and/or add credits to the User’s account. R2 Networks reserves the right to approve Users at its sole discretion.

No refunds will be made in any case for any fees already collected like branding (Sender Name/Number) fees, one-time setup fees, license/subscription fees, monthly administration fees, and any other such fee that the Users may pay to R2 Networks.

From time to time, R2 Networks may revise its prices for its Products and/or Services. R2 Networks undertakes to notify the Users of such adjustments within a reasonable time frame prior to implementing such adjustments, unless the prices are adjusted due to reasons, which are beyond R2 Networks control.

The Users expressly understand that the number of credits consumed to terminate to a specific destination network may change due to various factors, and that R2 Networks may adjust this number whenever it deems necessary to do so, with or without prior notice to the Users. For any services provided by R2 Networks, refund is not possible whether it’s mentioned in our contract or not as far as our big projects are concerned, cancellation is possible but we don’t have any return policy and advance for any projects is not refundable.


R2 Networks continually makes efforts to improve all of its existing Products and/or Services, apart from adding new ones, resulting in frequent updates or modifications. Such changes often dictate that we simultaneously modify our Terms and Conditions. Hence, R2 Networks shall have the right to modify any or all the terms of this Agreement and to change or drop any aspect or feature of the R2 Networks Products and/or Services, as it deems reasonably necessary. Such changes shall be effective immediately upon posting of such addition, change or deletion. Any use by the Users of the Products and/or Services after any such change has been posted, shall be construed as the acceptance of the change. If the User is not agreeable to any such change, the relevant Product and/or Services or the User account, may be cancelled in accordance with the procedures for cancellation set forth in this Agreement. The Users acknowledge their responsibility to read and review this Agreement from time to time and also to be aware of any such changes.

This Agreement and the User account can be terminated, cancelled and/or suspended by R2 Networks at any time if, in R2 Networks sole discretion, the User has breached the Terms of this Agreement. Such termination, cancellation and/or suspension by R2 Networks shall come into effect immediately after giving notice by R2 Networks to the Users in any reasonable manner, including but not limited to, notification by email/sms. In addition, R2 Networks has the right to recover any and all damages from the Users arising from or relating to the event(s) giving rise to the suspension, termination or cancellation. R2 Networks reserves the right to suspend the User’s account at any stage for any reason that it may deem necessary in order to continue to provide any of its Products and or Services in a way that may be hindered by the User’s status as being a R2 Networks User, or the financial status of the User or the content of the messages originating from the User.

In the event that R2 Networks has cause to receive complaints from recipients or third parties with respect to the use of the Products and/or Services, R2 Networks additionally reserves the right, in its sole discretion, to disclose any and all information to the recipient, applicable authorities or any other related party with regard to its Users.

Upon the termination, cancellation and/or suspension of this Agreement, the Users remains responsible for any obligations that have been accrued including, but not limited to, payment of any costs or charges, including legal obligation that may be arising in connection with such termination, cancellation and/or suspension, and payment of all outstanding transaction fees for use prior to said termination, cancellation and/or suspension occurs. Upon termination and/or cancellation, for any reason, the User agrees to immediately cease using R2 Networks Products and/or Services and removes all the R2 Networks software and applications on any computer, database, and server (local or remote) in its possession or under its control. R2 Networks shall have no obligation whatsoever to the User after the termination or cancellation of this Agreement.

Irrespective of whether title to the goods remains vested in the buyer, upon default of any payments or suspension of accounts, R2 Networks retain the right to repossess the Goods to recover the out amount of all payments outstanding.

Title of Goods

Title to of all goods shall remain vested in R2 Networks and shall not pass to the Buyer until the purchase price for the goods has been paid in full and received by R2 Networks. Until title to the Goods passes:

R2 Networks shall have authority to retake, sell or otherwise deal with and/or dispose of all or any part of the goods;

R2 Networks and its agents and employees shall be entitled at any time and without the need to give notice enter upon any property upon which the goods or any part are stored, or upon which {R2 Networks reasonably believes them to be kept;

R2 Networks shall store or mark the Goods in a manner reasonably satisfactory to R2 Networks indicating that title to goods remains vested in R2 Networks; and

R2 Networks shall insure the Goods to their full replacement value, and arrange for R2 Networks to be noted on the policy of insurance as the loss payee.


While it is to be understood that R2 Networks shall make all efforts to ensure that the Products and/or Services are reasonably available, through the required access protocols, and shall endeavour to maintain connections to as many Aggregators, Gateways and Carriers as are, in its discretion, commercially viable, the User acknowledges that R2 Networks cannot guarantee the availability of the Products and/or Services at all times and all locations. The User expressly acknowledges and agrees that the use of the Products and/or Services is generally at its own risk and that R2 Networks Products and/or Services are being provided “AS IS” and “AS AVAILABLE” without any warranties or conditions whatsoever, express or implied.

R2 Networks does not make any warranties or representations that the R2 Networks website shall be available at all times. Users acknowledge that the R2 Networks website may be unavailable due to updates or other causes beyond the reasonable control of R2 Networks, including, but not limited to virus infection, unauthorized access (hacking), power failure or other “acts of God”.

R2 Networks cannot and will not be held liable for any problem incurred while any service with R2 Networks. By service with R2 Networks, you assume any and all risk for possible downtime and other server/connection related problems. If you are not willing to assume this risk, you should not host or work with R2 Networks. While R2 Networks makes every possible attempt to maintain the highest possible level of uptime & covering all expects, and in providing the services whatever service it is, delay is possible if we are dealing with any development , R2 Networks will not under any circumstances make any expressed or implied guarantee for any specific level of uptime.

Though R2 Networks shall take all reasonable caution about the quality and accuracy of content available from the R2 Networks website, R2 Networks does not make any warranties or representation that the content available shall in all cases be true, correct or free from any errors. The information, ideas and opinions expressed on the R2 Networks website should not be regarded as professional advice or the official opinion of R2 Networks, and Users are strongly encouraged to consult professionals before taking on any course of action that is related to the information, ideas or opinions expressed on the R2 Networks website.

R2 Networks is under no legal duty to encrypt any of the content or communications from and to Users and is also under no legal duty to provide the digital authentication of any pages on the R2 Networks website.

R2 Networks (which also includes its owners, employees, suppliers, services providers, partners, licensors, affiliates and agents) shall in no event be held liable to the Users or anyone else for any inaccuracy, error or omission in, or loss, injury or damage caused in whole or in part by the failures, delays or interruptions of the Products and/or Services generally, and any aspect ancillary thereto; the User agrees to indemnify R2 Networks for any and all third party claims arising from any such or of the failures, delays or interruptions in connection with regard to use of the Products and/or Services.

These Terms and Conditions constitute the whole agreement between R2 Networks and the User and neither party shall be bound by any undertakings, representations, warranties, promises or the like not recorded herein.

NOTE: R2 Networks reserves the right to revise its policies at any time.

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